Four Points by Sheraton Surabaya, Tunjungan Plaza
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari
Four Points by Sheraton Surabaya, Tunjungan Plaza
No.2 of 4-star Select Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, Tegalsari, Surabaya, East Java, 60261, Indonesia
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We Price Match
Last booked 7 mins ago
Highlights
Varied breakfast
Free parking
Ideal location
Excellent service
Sparkling cleanShow More
Amenities
Outdoor swimming pool
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
Bar
All Amenities
Property Description
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
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9.5/10
AmazingGreat stay, good range of breakfast spread & friendly staff.
All 204 Reviews
Surroundings
Airport: Juanda International Airport
(12.3 miles)
Train: Surabaya Gubeng Train Station
(1.0 mile)
Train: Surabaya Pasar Turi Train Station
(1.5 miles)
Landmarks: XXI - Tunjungan Plaza 5
(250 ft)
Landmarks: Chipmunks Playland & Cafe Tunjungan Plaza
(350 ft)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Room 2 Single Bed
2 Double bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Room 1 King Bed
1 King bed
28m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Premium Suite
1 King bed
53m² | Floor: 10
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Premium Room
1 King bed
40m² | Floor: 8
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
1 King bed and 1 Queen bed and 1 Bunk bed
Fixed window
Non-smoking
Air conditioning
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Amazing
204 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.4
- Location9.7
- Service9.5
Average for similar properties in Tegalsari
AI Summary
The hotel impresses guests with its delicious breakfast options and modern, clean rooms. Its convenient location near Tunjungan Plaza and friendly, helpful staff add to its appeal.
Guest User
May 14, 2025
This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!
yeni antovani
April 4, 2025
I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery
ellis suriany
December 30, 2024
Great stay, good range of breakfast spread & friendly staff.
Anonymous User
April 21, 2025
The hotel is located at a covenient location and easily accessible to Tunjungan Plaza.
Sharifah wardah
February 17, 2025
Clean hotel with big rooms. Service is really good and the breakfast fantastic. Planning to come back!
Guest User
February 13, 2025
Convenient location with shopping mall, the rooms are clean, spacious and comfortable. We enjoyed the buffet breakfast very much. Staff were very helpful and friendly. We enjoyed our stay very much.
Guest User
April 5, 2025
Great location , friendly staffs. Reasonable prices. Will come back again
Nikman
December 8, 2024
Love the ambience, good location and very warm welcome from all the staff. Love everythings 🥰
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Bar
Restaurant
Priority airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wi-Fi in public areas
Free
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Valet parking
Additional charge
Transportation
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Safe at front desk
Concierge service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Indonesian
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Alcohol-free rooms (on request)
Halal meals provided
Health & Wellness
Gym
Massage room
Beauty and makeup
Public Areas
Shopping mall
BBQ
Additional charge
ATM
Elevator
Smoking area
Water purifier
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Children's meals available
Children's pool
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Accessibility
Accessible rooms available
Braille signs
Pool ramp available
Stair-free main entrance
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Asian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 125,000 (approx. $7.59) per person |
Adult | Buffet:IDR 250,000 (approx. $15.18) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 294
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.