Guest User
June 27, 2025
Spent 11 days in The Level and definitely have to say that it is indeed the next level of service and quality. We went for a tour on the family side and thought it was quite nice and we also went for several dinners which were quite excellent. But all in all, The Level has EVERYTHING you need for your stay. The restaurant has great breakfast, lunch and dinners. Outside of meal time the snack bar has great chicken wings, hamburgers and fries. Mojitos at the beach bar were spectacular and the pina coladas at the restaurant bar were some of the best I've had in Cuba in quite some time. Absolutely all the staff we encountered each and every day from the gardeners and general laborers to the reception, EVERYONE, were all very friendly and just a delight to say good morning to. While we were disappointed to have missed Juan who was away during our stay, the ever attentive Ivan was great to talk with every day, always making sure we were happy with the resort and being looked after. The swim out pool in front of our room completely made us forget about the slight negative of the beach (rocks). If that ever gets fixed, this would definitely be my top pick resort for Cuba.